Confident play starts with a conversation

Whether you're new to gaming or a seasoned player, GameSense Advisors are your friendly guides to safer play. Learn how real connections with a GameSense Advisor can boost your confidence, deepen your understanding, and make your gambling experience more enjoyable.

"GameSense Advisors are trained to meet you where you're at. We lead with kindness and encourage safer play without judgement. So don't be afraid to come by and say hi. You might end up making a friend." -Gurpreet C., GameSense Advisor

How to connect with a GameSense Advisor

Connect your way! Whether you're at the casino or at home, GameSense Advisors are just a conversation away.

• Virtually: Use the Live Chat function at the bottom of the website
• Over the phone: Call 1-866-815-0222 and press 3
• In person: Visit a GameSense Info Centre at your local casino. 

Advisors are available daily from 7 a.m. to 12 a.m. PT.

What to expect from a GameSense Advisor conversation

Everyone's journey is different. Hear from real players who have had meaningful connections with GameSense Advisors and learn how a GameSense Advisor can support your journey.

Game Knowledge

Curious about how a game works or what your chances are? GameSense Advisors are your go-to gambling experts that can explain the rules, odds, and probabilities in a way that makes sense.

"Very polite and knowledgeable. Sourced out my questions and explained [the] rules." -Patricia B.

Budgeting for Healthy Play

Looking to create a personalized gambling budget? GameSense Advisors can guide you through tools and tips to help you stay in control.

"Thanks for the opportunity to help me budget." -Bonnie D.

Not Just a One-Time Chat

Whether it's your first visit or your fifth, GameSense Advisors are always happy to reconnect. If you need a fresh perspective or want to learn about new games, GameSense Advisors are here to meet you wherever you're at in your gambling journey.

"I got the same GameSense Advisor as [I did] previous[ly]. So it was easy and fast." -Jullie Q.

Your Guides at Every Step of Play

Not sure where to start or what games are available? GameSense Advisors are here to help get the conversation started. They're you're friendly experts who lead the way to confident, safer play while keeping the fun in the game.

"Mike was very friendly, easy to approach and most patient. I was always curious about GameSense and started asking various questions. He was calm and caring. I really appreciate Mike's sincerity and caring personality." -Fanny L.

Connection and Conversations

Whether you're new to gambling or have played before, GameSense Advisors are here to help you play with confidence.

"It's about support, not problems. Talking with a GSA isn't about being told what to do, but rather a casual, confidential chat. GameSense Advisors are there to listen, offer insight, and help players feel comfortable while they play. Sometimes. it just helps to talk things through with someone who understands both the fun and the risks of gambling." -Darren D., GameSense Advisor