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These specialists can educate curious players on how to play games, the odds of winning and losing, and how to balance their time and budget while gambling. A GameSense Advisor can also provide information about Voluntary Self-Exclusion to those that are already enrolled in the program or who are considering taking a break from gambling.

Speak with a GameSense Advisor

During this unusual time, it’s more important than ever to find ways to connect with each other. Originally available only in casinos, you can now talk to a GameSense Advisor from the comfort of your home in two new ways. Learn more.

1. Call BCLC’s Customer Support Centre toll-free at 1-866-815-0222. Available every day from 8 a.m. to 12 a.m. PST.

2. Use the Live Chat function on PlayNow.com. Scroll to the bottom of the page to find it.

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There are plenty of resources available online. For example, the BC Responsible and Problem Gambling Program also offers free information and resources related to gambling 24/7. Players can call the BC Gam Info Line at 1-888-795-6111 to connect with an online operator and learn about gambling support available in their communities.