If you need immediate support for Gambling related issues

call the confidential Problem Gambling Help line, 
available 24 hours a day, 7 days a week # 1-888-795-6111


To speak with a BCLC customer service representative, there are three ways to get in touch:

1. Call our customer support centre      2. send us an email and we'll reply within 48 hours      3. or chat live.


A customer service representative will be with you within 48 hours of inquiry.

Privacy Notice: Your personal information is collected in accordance with the Freedom of Information and Protection of Privacy Act, British Columbia, and will be used, accessed, disclosed and stored by BCLC and its service providers both inside and outside of Canada for quality assurance, training and security purposes and to address your enquiry. At the time you submit your information, you agree to the above. Questions? Contact BCLC’s Customer Support Centre.


Customer Support in B.C. toll free at:


Customer Support Centre hours:

Daily 7 a.m. to 12 a.m. Pacific Time


Chat live with a customer support representative.